Common printer problems

No error code? Start from the symptom. Each problem has an instant answer, steps by operating system, and fixes by connection type.

Connection & network

Printer offlineView fixes › Wi-Fi printer not foundView fixes › Error 0x0000011b: Windows cannot connect to the printerView fixes ›

Output & print quality

Printer prints blank pagesView fixes › Printer not printing blackView fixes ›

Hardware & media

Ink cartridge not recognizedView fixes › Epson EcoTank lights blinking: what each pattern meansView fixes › Paper jamView fixes › Printer not printingView fixes › Printer says paper jam but there is no paperView fixes › Printer is in an error stateView fixes › Printer not picking up paper or says Out of Paper when it has paperView fixes ›

Software & drivers

Printer driver is unavailableView fixes › Scanner not working: the printer prints but will not scanView fixes ›