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Canon Error P07

What the code means · Diagnosis at a glance

Error P07 is a two-character code shown on the LCD of Canon G2010 and G3010 series ink tank printers. Canon's "An Error Occurs" table for both series lists P07 next to support codes 5B00 and 5B01, with the cause "Printer error has occurred". Canon's page for support code 5B00 gives a single action: contact your nearest Canon service center to request a repair. It also warns not to tilt the printer when moving it, since ink may leak out, and points to the manual's "Repairing Your Printer" section for transport. Unlike the P03, P05, P06 and similar codes, which Canon tells you to clear by unplugging and restarting the printer, the P07 row carries no restart instruction.

Jump to the fix ↓ Canon G2010 series online manual: An Error Occurs (error code and support code table) ↗
May need a technicianCanon's action for support code 5B00 is a repair at a Canon service center. The manual gives no home fix for P07.
Ink can stainDo not tilt the printer when moving it. Canon warns that ink may leak out.
Model-specificThe P07 to 5B00/5B01 mapping is confirmed here from the G2010 and G3010 series manuals. On other models, check the error code table in your own manual.

Affected brands & models

Canon G2010 series (P07 listed with support codes 5B00 and 5B01)Canon G3010 series (P07 listed with support codes 5B00 and 5B01)Other Canon G-series models with a two-character LCD: check the error code table in your own model's online manual

Diagnosis at a glance

Likely causes ranked, with severity and the recommended action.

Printer error reported as support code 5B00 Service Likelihood: Listed by Canon for P07Action: Contact your nearest Canon service center to request a repair
Printer error reported as support code 5B01 Service Likelihood: Listed by Canon for P07Action: Note the support code shown on the computer and contact Canon service

What the code means

On the Canon G2010 and G3010 series, errors show up in two places at once: a message on the computer screen and an error code on the printer's LCD. Canon's manual adds that for some errors a support code (error number) also appears. P07 is the LCD code; the support code behind it is 5B00 or 5B01. Canon's table describes the cause for P07 in one line: "Printer error has occurred."

Canon's page for support code 5B00 on the G3010 series repeats that cause and gives one instruction: contact your nearest Canon service center to request a repair. It adds that you should not tilt the printer when moving it, because ink may leak out, and refers you to "Repairing Your Printer" when you transport it for repair. Canon's manual for these series does not describe a reset or a home fix for P07.

Most frequent causes

  • The printer has reported a printer error that Canon files under support code 5B00.
  • The printer has reported a printer error that Canon files under support code 5B01.

Quick fix: try this first

  1. Read the code on the printer's LCD and check the computer screen for the support code (5B00 or 5B01).
  2. Match it against the "An Error Occurs" table in your model's Canon online manual.
  3. Contact your nearest Canon service center to request a repair.
  4. If you take the printer in, keep it level: Canon warns that ink may leak if it is tilted.

Step-by-step solution

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Tick each step as you go. Your progress is kept while you work.

Before you start

  • Have your exact model name ready (for example G2010 or G3010 series).
  • Note both codes: P07 from the LCD and 5B00 or 5B01 from the computer screen.
  • Read the "Repairing Your Printer" section of your online manual before packing the printer for transport.

What not to do

  • ×Do not tilt the printer when moving it: Canon warns that ink may leak out.
  • ×Do not treat P07 like the P03, P05, P06, P09, P22, P27, P28 and P29 group: those are the codes Canon tells you to clear by unplugging and restarting the printer, while P07 points to support codes 5B00 and 5B01.
  • ×Do not confuse P07 with E08: on these series E08 is the separate warning for support codes 1700 and 1701, "Ink absorber is almost full".

When to stop & call support

P07 is a stop-and-call-service code. Canon's only listed action for the 5B00 support code behind it is to contact your nearest Canon service center to request a repair, and the G2010 and G3010 manuals give no user reset for it. Stop trying to print, keep the printer level, and arrange the repair.

If the error comes back

Canon's manual does not describe P07 as a code that clears on its own or after a restart, so if it returns after any attempt to continue, treat it the same way: note the support code shown on the computer (5B00 or 5B01) and contact a Canon service center. The fix Canon points to is a repair, not a setting.

Questions about Canon P07

What does error P07 mean on a Canon printer?

On the Canon G2010 and G3010 series, P07 is the LCD code for support codes 5B00 and 5B01. Canon's table describes the cause as "Printer error has occurred".

How do I fix Canon G3010 error P07?

Canon's manual lists one action for the 5B00 support code behind P07: contact your nearest Canon service center to request a repair. It does not list a restart or reset for P07, unlike the P03 to P29 group of codes.

Is Canon error P07 on the G2010 the same as on the G3010?

Yes. Both series' "An Error Occurs" tables list P07 with support codes 5B00 and 5B01 and the same cause, "Printer error has occurred".

Does P07 also apply to the G2110, G3110 or G3411?

The manuals verified for this page are the G2010 and G3010 series. For any other model, open the "An Error Occurs" page of its Canon online manual and check which support code it lists for P07.

Is there a free resetter download for Canon G2010 error P07?

Canon's manual does not offer a reset for P07; its instruction for support code 5B00 is to contact a Canon service center for repair. This page does not link third-party resetter tools.

What is the difference between P07, P08 and E08 on a Canon G-series printer?

In the G2010 and G3010 tables, P07 maps to support codes 5B00 and 5B01, P08 maps to 5200, 5205 and 5206 (both "Printer error has occurred"), and E08 maps to 1700 and 1701, "Ink absorber is almost full".

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Related error codes

5B00 Support code 5B00, the code behind P07 P08 P08 printer error (support codes 5200, 5205, 5206) 1700 Ink absorber almost full (shown as E08 on G2010/G3010) E03 E03 paper jam (support code 1300)
See all error codes Canon ›